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Description
xMade in our Auckland workroom, this soft, cotton mask has been knitted as a zero waste whole garment design with a seamless finish. Crafted with a compact spun Cotton, the mask has a soft next-to-skin feel and offers superior comfort against the skin.
Our one size fits most masks are washable, reusable and provide a soft, snug fit. Included with each mask are 2 x Helix™ Media replaceable custom filters, made by Lanaco New Zealand, along with a handy storage bag that fits all elements - perfect for when you are on the go!
Designed to capture harmful particulate matter, the Helix™ Filter is the worlds most breathable air filter, harnessing the unique organic properties of New Zealand wool to achieve incredibly good results – so good that it has been selected for protecting astronauts in the next manned mission to the moon and beyond. The science behind the Helix™ Filter Technology builds on the strong properties of the wool fibre which enable it to electrostatically capture particles. The wool used in our Helix™ filters has been selected through a scientific breeding programme using bred-for-purpose New Zealand sheep, to optimise the filtration characteristics of the wool. You can learn more about the ingenuity of the Helix™ Filter Media here. Additional filters can be purchased separately in either a three or seven pack.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Some products cannot be returned for hygiene reasons - for a list of these products refer to the refund policy.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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