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about us

OUR STORY

SINCE 1912

Thomas's has been more than just a department store — it's been a place where fashion, lifestyle, and community connect. Nestled in the heart of Marlborough, we blend the world’s best brands with the warmth and familiarity of your favorite local store.

proud to be both a family owned and operated business and one of the largest stockists of New Zealand brands in the country

for well over 100 years.

Ever since 1912 when John and Kathleen Thomas courageously pioneered a vision for a fashion and apparel department store in Marlborough, our legendary little shop has been a much beloved part of the New Zealand fashion landscape. And a famous local hangout in our community.

The key to our long term success? We take pride in our immensely personal approach to your shopping experience. We want you to feel a part of our world, and our story.

What We Stand For

At our core, we believe in the power of thoughtful design, genuine service, and a shopping experience that feels personal — every time. We're proud to blend tradition with innovation, bringing our customers both timeless classics and modern must-haves.

OUR PROMISE

Whether you’re stepping in-store or browsing online, our promise remains the same:

From fashion to home, we stock only what we truly love.

We build lasting relationships, not just transactions.

We celebrate community, creativity, and quality.

The Values We Live By

Lived every day, by every team member, in every interaction.

Collaborate as One

We work as a team, always.

By valuing each other’s perspectives and strengths, we create better outcomes — together.

Act with Integrity

We’re honest, open, and fair.

Our decisions and actions reflect a deep respect for our customers, our colleagues, and our community.

Take Pride

We care about the details.

We stand behind the service we give and the experience we create, knowing that everything we do reflects who we are.

Stay Progressive

We’re always learning, evolving, and looking ahead.

Change doesn’t scare us — it drives us to be better.